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Privacy Policy

Everything Suzy is committed to protecting your privacy.

Last updated: 13 May 2026

1. Introduction

Welcome to Everything Suzy ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information you voluntarily provide when you:

Register an account or place an order
Subscribe to our newsletter or promotions
Contact us via our contact form, email, WhatsApp, or Telegram
Participate in surveys or promotions

The personal information we collect may include your name, email address, phone number, delivery address (state, city, street), and payment proof uploads.

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, shipping updates, and delivery notifications
Send a welcome email upon registration
Respond to your enquiries and provide customer support
Improve our website, products, and services
Prevent fraudulent transactions and monitor for suspicious activity
Send promotional communications (only where you have opted in)

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Delivery partners — only the information needed to complete your delivery
Payment processors — to verify payment proofs where applicable
Legal authorities — if required by law or to protect our rights

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your password is stored as a secure hash and is never stored or transmitted in plain text.

However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Cookies

We use session cookies to maintain your login state and shopping cart. These are essential for the site to function correctly. We do not use tracking or advertising cookies. You may disable cookies in your browser settings, but this may affect site functionality.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and personal data
Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at support@everything-suzy.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our site after changes constitutes your acceptance of the updated policy.